• Gain instant access to experts, minus the high costs.

    Gain instant access to experts, minus the high costs.

    CyberScout Claims customers gain real-time access to a secure portal that connects them to experts equipped to meet the specific needs of commercial carriers that want to provide a superior claims management experience.

    Already a CyberScout Claims customer? Sign in to:

    • Submit a new claim
    • View current claims status
    • Update claims information, and more

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Specialized Cyber Claims Management

CyberScout Claims is the industry's first third-party administrator (TPA) focused exclusively on managing cyber and privacy breach claims for personal and commercial lines. We are fully licensed to operate in the United States, Canada and the United Kingdom. CyberScout Claims partners benefit from:

  • Full access to our claims systems to review claims in real time
  • Improved customer satisfaction by directly connecting policyholders to CyberScout experts with global experience in claims and consulting
  • Reduced expenses from costly and less experienced outside claims counsel or nonspecialized TPAs.

Cost-Effective, Superior Experience

Costs remain high to handle complex cyber claims even though overall volume remains low. CyberScout Claims offers a high level of expertise cost-effectively. We focus solely on claims processing, so insurers can be confident that policyholders are in good hands. With CyberScout Claims, you gain:

  • White-glove customer service and access to experts that puts policyholders at ease
  • Cost savings by eliminating dependence on retained outside counsel
  • Access to benchmark data from our partnering carriers so you can perform benchmark comparisons against your own cyber claims.

Enhanced Policyholder Experience

When you connect your policyholders directly to CyberScout Claims, everyone wins. Access to nationally licensed claims experts and dedicated systems ensures a streamlined process that provides 24/7/365 visibility and monitoring of claims, supported by unmatched cyber claims experience. Carriers handle the first notice of loss from the policyholder and they enhance their brand and increase customer retention while controlling the costs of processing claims. Delivering superlative customer service with CyberScout Claims helps:

  • Retain high-value customers
  • Enhance your brand
  • Deliver better outcomes.